BRUNOCARRY
Shipping & Fulfillment Policy
All Brunocarry products are handcrafted in Italy and shipped directly from our Italian workshop using secure, trackable couriers.
Company: BRUNO INTERNATIONAL LLC
Address: 271 W. Short St, Suite 410, Lexington, KY 40507, United States
Email: contact@brunocarry.com
1. Handcrafted Production & Processing Time
- Ready to Ship: dispatched within 24 hours (excluding weekends & holidays).
- Standard handcrafted items: processed within 3–7 business days.
- Made-to-order items: may require up to 15 business days.
- Processing times may extend during launches or holidays.
2. Delivery Times (After Dispatch)
| Region | Estimated Delivery |
|---|---|
| Italy | 1–3 days |
| European Union | 3–6 days |
| United Kingdom | 4–7 days |
| United States & Canada | 5–10 days |
| Rest of World | 7–15 days |
3. Shipping Costs
Italy – Express
€5.90
Europe
€5.90
International
€12.90
4. Customs, Delays & Responsibility
- Customs duties and taxes are not included and are the customer’s responsibility.
- Delays caused by customs, incorrect addresses or force majeure are outside our control.
- Confirmed lost shipments are refunded or replaced.
5. Order Changes & Acceptance
- Orders may be changed or canceled within 24 hours if not yet shipped.
- By placing an order, you agree to the timelines stated above.
Each Brunocarry piece is created individually, never mass-produced.
PLEASE NOTE: In case of delays or unavailability, no additional communication will be provided. By placing an order, you agree to the timelines stated above.